![]() Due to certain restrictions with select product types, we may not be able to offer this for all shipments. Once in the continental US, the packages will be shipped & delivered as trackable UPS Ground shipments. All packages are being carefully packed by TOM staff in our Japanese warehouse and safely arranged within 100% TOM-dedicated shipping containers. Shipping via ocean freighter in bulk with the assistance of an experienced partner company (Yamato Global) allows much more control over the safety & handling of packages. This method requires 2-4 months for delivery. Tracking information will become available when your order is shipped, and will be sent to you in a shipping confirmation email.Īs a somewhat faster and far more secure alternative to ordinary individual seamail, we send select packages from Japan to the US via a combination of safe, high-quality, private bulk sea freight + regular domestic UPS Ground. EMS packages usually arrive at their destination 3 days to 2 weeks after shipment.įedEx is available as a priority shipping method for certain shipments, and typically requires around 1-2 weeks for delivery. To see which shipping methods are available for your country, please check Available Shipping Methods From Our Japan Warehouse During COVID-19 EMSĮMS (Express Mail Service) is the fastest and most reliable form of international shipping offered on the TOM Shop. Please note that due to the COVID-19 pandemic, several shipping methods may be unavailable. If you're looking for information about Discount Shipping, please check How does Discount Shipping work on the TOM Shop? Packages from our US facility are shipped out by UPS for standard shipping or USPS for priority shipping. Depending on your region and the size and shape of the items in your order, you may not be able to choose some shipping methods. Smartphones may use data simply by being turned on and result in a large bill after your trip.Packages from our warehouse in Japan can be shipped by EMS, Air SPR, Surface Parcel, TOM Surface Mail, or FedEx. ![]() You can also rent a cell phone at the airport, but the calling charges can be rather expensive, so you should check the conditions in advance and perhaps subscribe to a fixed rate plan. You can make calls from your cell phone if you have an international roaming service. + + + Ġ0: China, The Philippines, Malaysia, U.K., France, Italy, Spain, Greece, Switzerland, Germany, Belgium, Netherlands, Sweden, and NorwayĠ01: South Korea, Hong Kong, Thailand, and Singapore (mah-deh oh-koo-ri-tie deh-sue kah): I would lile to send this to~Īddresses in Japan are written from the prefecture in order of large (prefecture) to small (street number), instead of small (street number, etc.) to large (prefecture) as is often the case outside of Japan.įor more information about prefectures of Japan, click here. Dono kurai de tsukimasu ka? (doh-noh koo-rye deh tsu-key-mah-sue kah): How long will take to arrive?.Ikura desu ka? (ee-koo-rah deh-sue kah): How much is it?.Other Useful Info Useful Japanese Phrasesīelow are some good phrases to know when trying to send mail or packages in Japan. Please inquire to the relevant governmental agency of your home country for details. The regulations regarding unaccompanied baggage differ by country. Check that the item being shipped is not a dangerous article and mark with an "x" If you desire insurance coverage exceeding 20,000 yen, write the amountġ6. ![]() Mark an "x" in the corresponding boxesġ5. Room number, house number, and street nameġ1. Item name (if for personal use, write "Personal Use," too)ġ3. Quantity, weight, value (use the currency symbol in front of the amount)ġ4. 99-99, XXX Town, XX-chome, Municipality and prefectureĦ. Dangerous articles or articles of value cannot be sent via EMS.Ģ. ![]() The size and weight limits differ by destination country, so check before you send it. Express Mail Service (EMS) is the fastest way to send a parcel and it comes with insurance against loss or damages.
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